Privacy Policy
1. What we collect
We collect account information only when you create an account or log in: email address, password (stored hashed), Google account ID if you sign in with Google, and login records (IP address, browser user agent, session times). Payment records (provider, amount, currency, status) are kept for accounts that pay.
2. Prompts and outputs
We never save your prompts or the model's outputs. Nothing on our side links your account to the content of your prompts, because that content is not stored. We do not use prompts or outputs to train models.
3. Model providers
To keep the service fast and available, some requests may be served by third-party model providers we work with. When that happens, the request is sent from our servers, not from you, and only the content needed to run it is passed on. The provider does not receive your IP address, email, account ID, or API key, so it cannot connect the request to you or your account.
The providers we work with generally operate under zero data retention as well. They are bound by their own data policies, however, so we cannot guarantee it in every case. Because they receive the request without anything that identifies you, anything they keep cannot be tied back to you by them. As with any AI service, we recommend leaving personal details you would not want stored out of the prompts themselves.
4. Referral attribution
When you arrive from a link or campaign, we store the referring domain or affiliate code in a first-party cookie for up to one year, and on your account when you sign up. This is used for affiliate payouts and marketing attribution.
5. Analytics
We use Simple Analytics, a privacy-first analytics service that does not use cookies. It records aggregate page views.
6. How we use data
To run the service, bill usage, prevent fraud and abuse, secure accounts, send service email such as verification and low-balance alerts, pay affiliates, and comply with law.
7. Retention
On our side, prompts and the results of AI requests are never saved. They exist only in the cache on the GPUs that process them, for a limited time only. Requests served by a third-party model provider are handled as described in section 3. We keep account and billing records for as long as the account exists.
8. Your rights
To have all of your personal data deleted, sign in and open a ticket at refuseless.com/console/support asking for complete data deletion. We will carry it out. You can also reach us at [email protected].
9. Changes
We will post changes to this policy on this page and update the date above.
